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Browse frequently asked questions and resources to get the information you need. If you can’t find what you’re looking for, feel free to reach out to us.
Popular Questions
Are there administrative fees?
FinPal does not charge any administrative fees to its customers. However, fees may be determined between the customer and the financing entity.
Can I finance more than one car?
Yes, absolutely, multiple vehicles may be financed depending on the customer’s financial stability. We will analyze your individual information.
How can I file a complaint?
Complaints can be filed through the company’s complaint reception channels and via the website. Customers can contact our Customer Care Department at the toll-free number: 8002440270.
  • About FinPal®
  • Requirements
  • Auto Lease
What is FinPal®?
FinPal is a digital marketing company collaborating with financial authorities, including banks and finance companies.
Where is the company's location? Do they have branches?
Main Building , MASC Avant Center, King Abdulaziz Road | Alnahda District – 8491 |Second Floor |Jeddah 23523 – 2151
What are the working hours?
The official working hours are from 8:30 AM to 5:30 PM.
Are you SIMAH member?
No.
What are the approved employers you have?
All government and semi-government sectors are approved, in addition to large companies and private sectors.
What commodities are offered through the financing process?
We offer Rental Car Finance.
Do you have a license?
Yes, we are licensed by the Department of Commerce.
How can I file a complaint?
Complaints can be filed through the company’s complaint reception channels and via the website. Customers can contact our Customer Care Department at the toll-free number: 8002440270, or through:
  • Email: [email protected]
    • Social Media Accounts:
      • Facebook: TheFinpal
      • Twitter: @the_finpal
      • LinkedIn: TheFinpal
      • Instagram: @thefinpal
    Are your programs compliant with Islamic law?
    Yes, all our funding programs comply with Islamic Sharia law.
    How can one apply for funding?
    Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
    Are there administrative fees?
    FinPal does not charge any administrative fees to its customers. However, fees may be determined between the customer and the financing entity.
    How long does it take to receive funding approval?
    For individuals, initial approval is granted after all required documents are completed, typically within 48 hours. For companies and institutions, initial approval is typically granted within three working days.
    What financing entities do you work with?
    All authorized financing entities are listed on our website and mobile app.
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